DCL Announces New Structure to Elevate Broker Engagement
As a leading specialist MGA in the UK commercial motor insurance market, today we announce a strengthened new business team structure designed to further enhance broker access, underwriting responsiveness and market growth across retail and wholesale channels.
DCL understands the importance of direct dialogue between brokers and underwriters, whatever their route to placing business. The newly refined team structure ensures brokers continue to receive expert support from our dedicated specialists at every stage of the placement journey.
London Market & Wholesale Expertise
At the forefront of DCL’s wholesale and London Market efforts, Matt Pollen and Steve Knights will continue to serve as the primary contacts for London Market and wholesale enquiries.
Positioned to serve complex, large scale, commercial motor placements, the London Market & Wholesale team combines deep underwriting expertise with strong negotiation capabilities that reflect the unique demands of Lloyd’s and broader wholesale distribution.
This team will focus on deepening relationships with Lloyd’s brokers and wholesale intermediaries, where bespoke risk structuring, nuanced pricing and capacity optimisation are critical.
With Steve Knights’ recent appointment as London Market New Business Underwriter, the team has already expanded its reach in the City, signalling DCL’s ongoing investment in scaling its wholesale footprint.
Retail Broker Engagement from Chelmsford
Supporting our extensive retail broker network, Ian White and Aidan Cunningham lead Retail New Business initiatives from DCL’s Chelmsford office.
The Retail team is focused on delivering tailored commercial motor solutions across a broad spectrum of SME and fleet clients, with particular specialism in haulage, courier, waste & recycling and road transport segments; markets where DCL has built longstanding underwriting capability and bespoke product strength.
Focused on responsiveness and clarity, the Retail team will continue strengthening broker partnerships by offering rapid quote turnaround, proactive risk advisory and dedicated support through each stage of policy life cycle management, reinforcing why many brokers cite DCL’s service as a differentiator in how it supports their business.
Recent Success and Industry Momentum
Our strategic focus on broker service and underwriting excellence has been recognised at the highest levels of the UK insurance industry. In 2025, Direct Commercial was named ‘MGA of the Year’ at the British Insurance Awards, an accolade that highlights our growth, innovation and broker-first ethos across the commercial motor sector.
Contacts
Brokers should direct all wholesale sector enquiries to wholesale@directcommercial.co.uk and retail brokers can connect with the team via quotes@directcommercial.co.uk
