DCL Wins MGA of the Year at the British Claims Awards 2026 

Organised by Claims Media, the British Claims Awards recognise the people and businesses pushing the industry forward - those setting new standards, challenging the status quo, and delivering real impact across the claims journey. It’s a competitive space, and winning here means something. 

A few months ago, we shared that we’d been shortlisted. That alone showed the progress we’ve made. But to take the top spot? That’s a clear signal that what we’re doing is working. 

Here’s what the British Claims Awards said about our winning submission: A customer-first approach, strong performance and a commitment to continually improving the claims journey helped Direct Commercial take home this year's award. Congratulations on an outstanding achievement.

This award reflects more than just performance; it reflects our mindset. One that focuses on doing the right thing for customers, thinking differently, and working collaboratively to get better outcomes. It’s about not settling for “how it’s always been done.” 

Most importantly, this is a team win. Every conversation, every decision, every improvement behind the scenes has played a part in getting us here. 

We’ve always believed we were building something different. Now the industry sees it too.