Direct Commercial Limited is proud to be a dedicated customer service team providing expert claims handling for the wide range of commercial motor risks that form the core of our business.
In March 2017, DCL rejuvenated its approach to claims handling and reversed the trend set by others who outsource their claims handling by creating its own in-house claims team.
DCL chose to take back control of claims and re-aligned every aspect of claims handling to provide the very highest levels of service whilst ensuring that every area of financial expenditure was managed in the most efficient and cost effective way possible.