Established in 2002, DCL has grown to be a major specialist motor MGA in partnership with Great Lakes Insurance (UK) Ltd. Great Lakes are part of the global Munich Re group of companies and boast A+ rating with A.M Best.
From modest beginnings, DCL has grown significantly and now writes in excess of £140million gross premium in the UK.
As an MGA (Managing General Agent), DCL operates to fulfil the role of an insurer and are delighted to have been recognised with significant awards in previous years, as either an MGA or Insurer of the Year.
MGAs are considered by many a more modern and cost effective structure for transacting insurance in an efficient and sustainable manner. At DCL, we believe that our specialism in commercial motor, alongside the virtues of the MGA model has allowed us to become one of the modern day market leaders in our chosen field.
Our CEO, Phil Cunningham, comes from a family of underwriters, all with a specialty in commercial motor insurance and remains the driving force behind the business. This experience and knowledge means that we are one of the few markets, for the best part of two decades, to have consistently written Haulage, Road Transport, Logistics, Courier & Waste Industry business in addition to other occupations that many other insurers simply don’t understand. It is our intention to continue to write business in an innovative and sustainable way so as to deliver positive results for our Insurer partners, Brokers & Clients.
DCL has its own in-house claims team, bucking the trend of many others in the market place, who have started to outsource this vitally important process. The claims team, who prefer to be considered as a customer service team who deal with claims, have either won, or been shortlisted consistently at industry awards and Customer Service awards every year since 2017. We work closely with our brokers and clients to tailor the service offered and work hard to fight fraud and minimise claims costs that otherwise can impact policyholders premiums and are happy to deliver quarterly claim progress meetings to include clients.
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